Announcement
Wicked soothing since 2015, Payne & Comfort is a rad product brand dedicated to stress relief, self care and relaxation of the mind + body. Our hot/cold therapy packs are made with natural materials including 100% cotton fabric, flaxseed, and dried lavender. They can be heated in the microwave or cooled in the freezer for soothing natural healing.
To stay in the know, you're gonna want to follow us on Instagram @payneandcomfort for exclusive sneak peaks, sales, and specials!
>>> instagram.com/payneandcomfort
>>> facebook.com/payneandcomfort
>>> pinterest.com/payneandcomfort
>>> payneandcomfort.com
Want to get in touch? Email payneandcomfort [at] gmail.com or start an Etsy convo here >>> https://www.etsy.com/conversations/new?with_id=56959964
Want to find Payne & Comfort in stores? Visit payneandcomfort.com for more information and to sign up for our newsletter.
Thanks for visiting and for your support of handmade!
Featured items
Items
All Items
Reviews
-
Maggie on Apr 26, 2024
5 out of 5 starsLooking forward to using these after my double mastectomy in two weeks.
-
-
Denise on Feb 7, 2024
4 out of 5 starsThis is less dense than the item I received a couple years ago. I really loved the first one. Time will tell on this new version but it is less dense and was the same item.
-
Sophie on Feb 5, 2024
5 out of 5 starsItem is exactly as pictured. The fabric is beautiful, has a good weight to it, great size for abdomen, and the scent of lavender is incredible!
-
alyssa on Jan 27, 2024
5 out of 5 starsMy mom loved it! Great customer service and shipping speed :)
-
victoriakmonte on Jan 24, 2024
5 out of 5 starsI love the monthly bean. I’ve had one for years and it is still going strong and I just purchased one for my sister as well.
-
Tori on Jan 17, 2024
5 out of 5 starsWonderful customer service and super fast shipping, and all because I asked for it to get shipped as soon as possible when a co-worker's birthday caught me off guard (and I knew that these neck wraps would be the perfect gift!). But really, she went above and beyond, and I just wanted to say thank you and recommend this shop and her wonderful products - I have a neck wrap, my kids have one they use too, and I've given a few as gifts plus one of the bean shaped cramp heat pads too. I love how the neck ones have sewn sections so the flax doesn't all clump on one side and of course the fabric choices are always so fun I can never decide which one! Thanks again!!!
-
-
-
About PayneAndComfort
Discovering Self Care
Shop members
-
Erin Payne
Owner
Erin works out of a beautiful studio in an old mill building in Manchester, CT. When not making (which is not often), she enjoys spending time with her partner Dan and dog Ringo, learning about astrology, drawing, hiking and watching horror movies.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How do I keep my hot/cold pack clean?
Make sure to remove all make-up before using your hot/cold pack on your cute face! Wipe down your microwave or place your hot/cold pack on a clean microwave-safe dish before heating up. Do not use any perfumes, hair sprays, or chemical cleaning products around your hot/cold pack.
How should I store my hot/cold pack?
If you’re ever not using your hot/cold pack, you’ll want to store it in a plastic baggie. If you like it cold, you can store it right in the baggie in the freezer (which also keeps it from smelling like freezer burn, yuck). If you store it outside the freezer, it’s still recommended to keep it in a baggie to prevent accidental stains or prevent mice from getting into it (yes this actually happened to someone). Note the plastic baggie cannot go in the microwave…but you’re smart enough to know that, right?
I’m sloppy and got a stain on my hot/cold pack. How can I clean it?
It’s okay, I’m sloppy too. DO NOT use any chemical cleaning products on your hot/cold pack as these may be flammable when heated and may also cause irritation when the pack touches the skin. To best clean your hot/cold pack, press a warm wet paper towel to the stain and try to soak out as much as you can. If necessary, gently rub a mild, clear hand soap into the stain and continue to soak it up with the wet paper towel. Let it air dry and repeat if necessary. Payne & Comfort products cannot go in the washing machine or dyer. Please note P&C cannot replace hot/cold packs due to stains that occur after purchasing.
There’s something wrong with my hot/cold pack. What do I do?
Oh no! As long as you are following the heating and care instructions above, it should be smooth sailing. But in the rare instance a manufacturer’s defect does occur, P&C will provide a refund less shipping or a replacement product WITHIN 90 DAYS of purchase. After 90 days of use, P&C can no longer offer a refund or replacement. Please email payneandcomfort@gmail.com with all product concerns. Inquiries will be responded to within 48 hours. Please note stains are not considered a manufacturer’s defect. See cleaning and care instructions above.
Do you wholesale?
Yes! Email payneandcomfort@gmail.com to request more information or find me on Faire Wholesale. Thank you for your interest!
Do you offer custom orders?
It depends. If you're looking for one of my products in a different fabric already available in my shop, I can likely do it. Custom sizes however are more complicated, and I may not always have the time to test new products for microwave safety and comfort. Email payneandcomfort@gmail.com to discuss options and pricing. Please note custom orders will not be available at all during the months of October-December due to increased holiday order volume.
Do you ever offer sales or coupons?
Sure thing! Email subscribers get 10% off one order by signing up at payneandcomfort.com. I also run several shop sales throughout the year! The best way to be notified when those are happening is to subscribe to emails. You can also follow @payneandcomfort on Instagram (although email subscribers find out about sales first)!
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.